Contact Us
Our customer experience team is here to answer your questions!
Need Help With Your Order?
For the fastest response!
Chat with us (typical response time: 3-5 minutes)
Chat agents are available from 10am - 10pm ET, Monday to Sunday. Response time may be longer if we are experiencing a high volume of inquiries.
For returns, warranty claims, and all general questions:
Contact us (typical response time: 2-3 business days)
Submit a request through our contact form. We’ll follow up via email as soon as possible.
Warranty claims
Please send an email to super@hmarkento.art to begin a warranty claim.
Text us
If you prefer to text with us you can text Hmarkento to 67069. Once you’re opted in, you’ll need to reply SUPPORT for assistance.
By submitting this form, you agree to receive recurring automated marketing text messages. Consent is not a condition of purchase. Message and data rates may apply. By submitting this form, you also agree to our terms and privacy policy.
Limited Phone Support
Call us
Limited phone support is available from 10am – 6pm ET, Monday to Friday. Give us a call at 831‑777‑5976.
We're closed: New Years Day | Fourth of July | Thanksgiving Day | Christmas Day

Press, Influencers, & Partnerships
Get in contact with our marketing team.
super@hmarkento.art